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Outdoor TV Product FAQ

What's the difference between the Pro Series, Signature Series and Marquee Series TVs?

  • Signature Series:
    Our NEW Signature Series HDTVs are thinner and lighter than our Pro and Marquee Series models. Signature Series HDTVs do not include a protective glass shield in front of the LED panel (our Pro Series models do include a tempered glass window in front of the panel). Speakers are included with Signature Series HDTVs. The 32” and 46” models have built-in speakers – in the back of the unit. The 55” and 65” Signature Series include a detachable speaker bar that can be fitted to the top or bottom of the TV. Although Signature Series HDTVs do not include heaters, they are operational down to -24 degrees F. This product is ideal for backyards, covered patios and decks, gazebos or other areas where screen will not face direct sunlight. Due to lack of a protective glass window to shield the LED panel, Signature Series TVs should not be placed in play-full areas where objects are thrown (such as Frisbees, pool toys, footballs, etc.).

  • Pro Series:
    Pro Series models are designed for direct sunlight exposure with super-bright, high-NIT panels featuring Extended Solar Tolerance (EST) technology. EST prevents LCD crystals from overheating, a common danger in direct sunlight that can cause temporary on-screen black splotches with indoor TVs. Our Pro Series models are equipped with built-in internal heating and cooling systems which allow the TVs to operate in temperatures down to -40 degrees F. Pro Series models also have protective anti-glare tempered glass front windows to protect their LED panels. Detachable speaker bars are included with “SB” models (example, SB-4717HD) and optional with “DS” models (DS-3214TSL).

  • Marquee Series:
    The choice for commercial-grade applications. Like the Pro Series, the Marquee Series is designed for direct sunlight exposure and is equipped with EST technology, built-in heating and cooling systems, and has anti-glare tempered glass windows to protect its LED panels. In addition, Marquee Series models have our brightest LED panels (2,000+ NIT), making the units ideal for highly reflective, sunny environments. Designed for outdoor digital signage or all-weather touch screen use, they can also be utilized as the ultimate outdoor HDTV. The Marquee Series does not include a speaker bar. The detachable speaker bar is sold separately.

Note: If placing your TV next to a pool, we recommend the Pro or Marquee Series. Why? Flying objects such as a volleyball or basketball in play could hit and damage the TV screen. Replacing the glass protective window in Pro and Marquee models is less costly than replacing the entire LED panel in a Signature Series TV.

Why is the audio on my new 4K UHD TV not working on HDMI?

  • If you own a Veranda Series or new Signature Series 4K UHD model, the HDMI is set to version 2.0 supporting 4K content. To change settings, 1) access HDMI input that you are using 2) press menu on the remote 3) go to the setup menu 4) change this setting (EDID) to version 1.4 to support 1080 signals. This setting will restore missing sound or video.

    Each HDMI input can be independently changed. The HD-BaseT (on the 4K Signature Series) is not changeable.

    If playing 4K content, the EDID 2.0 setting will work, but, keep in mind, most cable & satellite companies are not broadcasting in this format yet.

What is the standard VESA pattern for SunBriteTV models?

  • Standard VESA Patterns
    - 22” and 32” landscape – 100 x 100
    - 32” portrait – 100 x 100 with plate or 400 x 200 without plate
    - Landscape 4630, 4660, 4610, 4707, 4717, 5510, 5560, 5507, 5517 – 600 x 200
    - Portrait - 46”, 47” and 55” – 600 x 400
    - 4670 – 400 x 200
    - 5570 – 400 x 400
    - 65” landscape – 600 x 400

How many HDMI ports are on the various models of SunBriteTVs?

  • All SunBriteTV models come with 2 HDMI ports.

Are the mount dimensions of the SunBriteTV standard, if so can I use my own mount?

  • Yes, we use standard VESA mounting patterns. It is possible some mounts may have too long of a bracket for use on the television itself and may need to be cut down to fit between the vent hood and the cable access door. Please coat any cut ends in silicone to help minimize rust, which is typical for indoor mounts.

    You can also use spacers and longer mount screws so the mount can be installed in such a way to clear the vent hood and the cable access door, although it will not allow you to open the cable access door once installed.

Can the inputs be labeled on the SunBriteTV in the OSD menu of the TV?

  • SunBriteTV does not support this feature.

What type of audio output is available on the SunBriteTV?

  • All models have both the 1/8” stereo mini-jack (iPod type) and the digital RCA jack. For both, these need to be connected to an amplifier before connecting to external speakers (not SunBriteTV speakers).

Can you connect external speakers to the SunBriteTV?

  • Yes, through an amplifier, you can connect additional speakers.

What type of remote does the SunBriteTV use?

  • Our remote is an IR remote and can control all aspects of the television only. We use Sony codes, however, if you are planning on using a different remote control.

Can the SunBriteTV be controlled directly with an RF remote?

  • No, you can only use IR remote controls on the TV or RS232 controls.

Some of the SunBriteTVs have RS232, what is this and do I need it?

  • RS232 is a type of connection typically used by professional installers to hard-wire the TV to a control system. Unlike IR control, it is a direct hard-wire connection which provides a 100% reliable connection and control. See RS232 Control Codes - PDF.

What is the difference between IR and RF control?

  • IR stands for Infrared light control. IR uses light beam pulses which are not visible to the human eye to control the TV. IR also requires a clear line of sight between the remote and TV, typical distance is 20-25 feet maximum.

If you use IR control, how well does it work outside?

  • Our IR remote is designed for outside use and has a high output transmitter to provide reliable operation in an outdoor environment.

I want to use my own IR remote. Where can I find HEX codes?

What is included with each TV?

  • All TVs come with a remote control and an owner's manual. All Signature Series TVs come with a dust cover. All Pro Series TVs come with a detachable speaker module.

The LED is not completely visible in the IR window, is something wrong on the TV’s IR/LED window?

  • There is nothing wrong with the TV; the LED is offset in the window by design. We found that having the LED completely visible while using the TV can be distracting particularly at night.

What is a Balun, and why should it be used instead of an HDMI cable?

  • Baluns are used to connect the TV to a signal using common network Category 5 wiring. Unlike HDMI cables, Category 5 cable can be sourced, cut to length, terminated and installed at the installation by the installer and most electricians. A Balun will then be used at both the source (Sat or Cable box) and the TV to convert the HDMI or Component signal to and from the Category 5 wiring.

    HDMI cables have limitations on the distance at which they will operate. These distances can vary depending on the type of source device driving the signal.